We are sorry to see you go. Can you please give us feedback on why you are cancelling so we can improve? We are always open to evolving and adapting! :)
Looking at hiring someone else
There isn't enough return for my investment
I am generally unhappy
We understand that shopping around is part of business, can we give you a call to discuss our other options? We often will work with clients to customize their packages to see if it's mutually beneficial to save our professional working relationship
Yes please, I am interested in discussing potential options :)
I have already hired someone else
I'm not interested at this time in discussing options
Digital Marketing ROI is measured in many ways. We appologize that you don't feel like you are receiveing enough benefit from your services. You could be in the wrong package- Can we call you to discuss and figure out if there is a better option for you?
Yes, let's chat about my ROI :)
No thank you :)
I am unhappy with...
We are always looking to be better and would like to better understand why you are upset. If there is something that we can do to keep our professional relationship strong, we are more than happy to oblige :) Thank you again for your valuable feedback!
Work for yourself, not by yourself!